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Razões do alto 5 porque os povos reembolsam produtos
Alvin Phang
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Eu estava lendo através de meus email (2.000+ deles) e eu comecei admitir que ninguém é perfeito neste mundo mesmo que eu começo clientes infelizes às vezes demasiado :) Eu pensei de compartilhar desta informação como eu senti que seria importante para os povos que estão pensando de criar produtos digitais.

Um produto digital alistado em Clickbank começa normalmente uma escala da taxa do reembolso de 5 a 15% em todo o formulário do produto em linha que é vendido. Há em alguns casos que a taxa do reembolso começa tão elevada como 90% não são enganados às vezes assim por Gurus grandes venderam lotes dos produtos mas suas taxas do reembolso às vezes podem ser rather elevadas : P

Em todo o caso eu tenho vendido produtos digitais por mais então 2 anos e eu gostaria de compartilhar com você de alguns interiores as 5 razões superiores porque os povos reembolsam produtos.

1. Incapaz de download o produto

Yep a razão do No. em a maioria de casos que eu experimento a maioria de povos que reembolsam seus produtos é porque não controlado começar seu produto. Tente assim assegurar-se para fazer o processo do download tão foolproof como possível.

O mais frequentemente as mentiras do problema com algum non-que o pessoa savvy é ele esqueceu-se de estalar sobre o invoice do recibo depois que sua compra para proseguir começar seus downloads (quando se escreve claramente lá estalou aqui para proseguir : P )

2. Querem a A Livre O copy ou rouba seu produto

Yes this is another shocking reason why people refund is because they just simply purchase and within the next 2 hours they would refund it immediately just to get a free copy :( It’s sad to see this but time and time again I see this happen to me many times.

Some even went to the extreme thought they are really smart and sent me a complain email stating they made a purchase and did not get their downloads but after I check my invoices I realized they did not even purchase at the first place (simply put they lie that they made a purchase).

Lesson learn here is always request for a receipt number from Clickbank before you give the download details ( there are always people out there who simply lie :) )

3. They Are Not Free To See Your Product

I am not sure how true this is , but the no.3 reason I always get people emailing me reasons for refund is they said they got into some accident or simply they are not free to look at the product and request for a refund ( pretty strange reason huh :P imagine you bought a book at MPH and after 2 weeks later you felt you not free to read it you ask a for refund :P)

4. They Did Not Get What They Wanted To Learn About

In some cases, after they have read the salescopy and find out what they bought was information they have already learn before and felt the money spend was not well worth paying as it’s just duplicate content for those experienced marketers.

5. Product Is Not Of Good Quality

So far, for myself I have no complains on the quality of my products so far but this is also another possible reason why people may refund because simply put it your product is not of good quality people will not be happy about it and request for a refund.

To prevent this from happening, what I normally do is to really under promise and over deliver with tons of bonuses and content for my members to go through to help them as much as I can :)

That’s it, I hope you find these tips really useful for you and if you have any further comments feel free to post them below this post :)

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4 Comments »

Comment by PowerTools
2008-05-28 07:22:18
MyAvatars 0.2

I ask for refund when I don’t learn something new and the seller did not deliver their promise of the “biggest secrets no guru wants you to know” and “make $500 a day without lifting a finger”.

For example, looking back at majority of internet marketing products they are all of the same tune. Everyone talked about keyword research(Wordtracker, Overture, Google), PPC(Adwords), SEO(keyword optimization, links), affiliate marketing(Clickbank,CJ,PayDotCom), squeeze page, email marketing, list building so on so forth.

Most are written by guru wannabes trying to make some quick bucks :)

Some even stuff lots of fluff to inflate the size of their reports with useless texts and images.

Very few are truly above the crowd and most products are simply over-hyped using 10-page long sales letters.

Comment by Alvin Phang Subscribed to comments via email
2008-05-29 00:30:12
MyAvatars 0.2

Well it cant be help.. because those Gurus including myself know that people love to buy hype product :)

Comment by Ivan Subscribed to comments via email
2008-05-28 22:27:05
MyAvatars 0.2

Hi Alvin,

Good quality advise from you.. Now i’m starting to understand why people do refunds..

But i’m sure there are alot of pple who do not like the product but feel lazy to get a refund because its too troublesome. So you make some nice profit as well right?

Regards,
Ivan
http://ivan-ong.com

Comment by Alvin Phang Subscribed to comments via email
2008-05-29 00:30:47
MyAvatars 0.2

Hi Ivan,

sure am.. but I also make from other areas too… in my niche areas :)

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